March 14, 2023
Outsourcing VS In-sourcing Software Maintenance: Which Approach Fits Your Business Needs?See Full Article
Do you work with a distinctly average Software support and maintenance company? Has your company's maintenance cost become burdensome?
Narola Infotech can provide IT support and maintenance services. Our Software maintenance and support experts are always available to respond to your needs, whether it's ongoing administrative management, hosting and server configuration, technical consulting, third-party integration, or enhancement of your website or web-based software.
We can modify if any feature is not working as expected or if a new feature is to be added to enhance UI/UX by doing a thorough code review, checking technical functionalities, understanding how modules are interacting, and so on. We additionally manage code readability for future needs and latest version control.
We identify the bug and try to fix it from the backend instead of making changes in multiple platforms (iOS/Android individually) to save time and avoid version updates on the store for minor changes/bug fixes. We then find the route course of the bug and fix it permanently by applying the relevant solution.
We use GT Matrix & Google services to check the performance and responsiveness of the app on various devices across browsers. We then remove unnecessary JS and CSS images for query optimization, minimize long/unnecessary responses generated from API for quick turnaround of data display & reduce load time.
It is crucial to have latest security integrations in place to avoid any mis-handlings.
You can provide the best & seamless user experience with our continuous support & maintenance service.
Bug Fixing & Feature addition Support implemented for both Android and iOS technologies.Read Case Study
Seamless website, functioning with 10K+ traffic every day, making it one of the most popular tech websites.Read Case Study
We provide you with software support and maintenance services that allow you to help your team create the maximum benefit of the innovative solution developed to resolve your business problems and generate higher returns.
We believe in a continuous and long term association to understand and support your evolving needs as your business grows, and allow you to gain continuous user engagement and returns.
We are constantly updated with latest market trends & technologies to provide complete support across all platforms and technologies.We have 350+ in-house diversed experienced Tech experts to fulfil your needs.
We prefer to work in IST & in overlapping working hours. Providing you the benefit to collaborate & discuss in overlapping hour everyday as well as our employees with work-life balance to have optimum high efficiency at work.
We provide support round the clock with resources or team working dedicatedly for your organization to fix any problem / develop any feature on a priority basis.
We provide support once your demand is placed, we allocate an available resource suitable to your need and help you complete the work on an hourly basis.
Resource as per availability*
Demand based association
Prioritized and faster problem solving as a reliable support team is always available for you.
May take longer to solve the problem as we have to understand the system each time.
Committed scope and term
Pricing tied to service levels monthly/annual basis
Pricing tied to hours worked
We prefer to work in Indian Standard Time Zone & in overlapping working hours.
Providing you the benefit to collaborate & discuss your needs, and progress with the team in the overlapping hour Everyday. As well as sound work-life balance to our employees to have high efficiency & productivity at work.
The culture at Narola, not only promotes a 100% client satisfaction, but also takes utmost care(or focuses) for employee's growth.
Having said, in case of Urgency/Crisis Scenario, our team is here irrespective of any time zones, holding our Integrity towards you and your company. Due to which we are able to establish long term relations with our clients and attain 95% client retention ratio.Discuss with the team
Over the years we have leveraged exceptional technological expertise at affordable prices to offer our clients customized solutions to suit their needs and industry niches. Our development is focused on making reliable, appealing, easy-to-use, speedy, scalable, and customized deliverables.
Narola is not just another software development company, but it is an institution for global businesses to get the technical solution to complex business problems and needs with a vision that is client-oriented. Learn more about our values, how we address challenges from our CIO, Narola Infotech.
Working with them has been very pleasant; we’ve really enjoyed the collaboration.
Owner, Quadmaps | Russia
We have been working with Narola Infotech for so many years now and are pleased with the results so far. It is our first time hiring external help to grow our website from India and I’m happy to testify that the work provided is of high standard. I wouldn’t hesitate in recommending Narola Infotech to others.
Cofounder, TweakTown | Australia