Last Updated: March 29, 2024


Ifrah Khan


Being able to consult with a doctor, receive medical advice, and even get prescriptions without leaving your home, that's the promise of telemedicine. A rapidly growing field that is revolutionizing the way we receive care. It's not just for specific groups anymore; it's a key part of the growing field of healthcare.

In the past, telemedicine was often seen as a niche service, used primarily for rural patients or those with chronic conditions. But, the COVID-19 pandemic has brought telemedicine into the mainstream, as patients and providers alike have discovered its many benefits. You can find out more about the benefits of telemedicine in our detailed blog.

37.0% of adults in the US used telemedicine in the past 12 months. This represents a significant increase from pre-pandemic levels when telemedicine usage was less than 5%.

US telemedicine usage

This remarkable surge highlights the immense potential of telemedicine to enhance patient care, improve operational efficiency, and expand healthcare accessibility.

Not enough? Hold on.

Take a look at the numbers that truly speak volumes about telemedicine's remarkable impact and its promising future.

Who Uses Telemedicine and Why?

  • 80% of consumers have used telemedicine at least once.
  • 76% of people over the age of 55 have used telemedicine.
  • 74% of millennials prefer telehealth visits to in-person doctor exams.
  • 73% of people who live in rural areas use telemedicine.
  • 98% of transgender patients say they have used telemedicine.
  • Patients prefer to use telemedicine for prescription management (61%) and to receive care for minor illnesses (51%)
  • Veterans Affairs has administered over 2.29 million telemedicine interactions to over 782,000 veterans.
  • 96% of telepsychiatry patients are satisfied with virtual mental healthcare.

Now that you know the basics behind the telemedicine industry and its potential benefits for patients as well as healthcare providers, let’s move on to a common question, “what are the different types of telemedicine?

4 Types of Telemedicine in Healthcare

There are 4 major types of telemedicine that include synchronous telemedicine, asynchronous telemedicine, mHealth telemedicine and RPM telemedicine. Let's learn about them in detail.

types of telemedicine

Synchronous Telemedicine

teladoc health

So, what is Synchronous telemedicine? This type of telemedicine service enables real-time video conferencing between healthcare providers and patients. This allows for face-to-face interactions, making it easier for accurate diagnoses, treatment recommendations, and emotional support. 

Synchronous telemedicine apps are particularly well-suited for urgent care, chronic disease management, and mental health counseling.

According to a report by McKinsey, telehealth utilization saw a 38-fold increase in the United States during the early months of the pandemic, with synchronous telemedicine being a significant component of this growth.

The Benefits of Synchronous Telemedicine

Expanded Patient Access

Synchronous telemedicine apps eliminate geographical barriers, allowing healthcare providers to reach patients in remote or underserved areas. This expanded access can significantly improve patient outcomes and reduce healthcare disparities.

Improved Patient-Provider Communication

Synchronous telemedicine facilitates real-time face-to-face interactions between healthcare providers and patients. This real-time communication fosters trust, strengthens patient-provider relationships, and improves overall patient satisfaction.

Better Diagnostic Accuracy

Healthcare providers can conduct virtual physical examinations, review medical images, and assess patient symptoms in real-time with synchronous telemedicine. This real-time assessment can lead to more accurate diagnoses and timely treatment.

Reduced Treatment Delays

Healthcare providers can provide immediate consultations and treatment recommendations, eliminating the need for patients to wait for in-person appointments. This reduced waiting time can significantly improve treatment outcomes and patient well-being.

Better Care Coordination

Synchronous telemedicine facilitates seamless collaboration between healthcare providers, allowing them to consult with specialists, share patient information, and coordinate care plans in real time. This improved care coordination can lead to better treatment outcomes, reduced healthcare costs, and improved patient satisfaction.

Asynchronous Telemedicine

Epic Systems

Asynchronous approach, also known as store-and-forward telemedicine, allows for exchanging patient information, reviewing test results, and providing ongoing guidance without the need for real-time interaction. This flexibility makes asynchronous telemedicine apps one of the most versatile types of telemedicine services.

Asynchronous telemedicine apps are ideal for follow-up appointments, prescription renewals, and general medical advice. They can also be used to provide remote counseling, mental health support, and education on various health topics.

The Benefits of Asynchronous Telemedicine 

Improved Patient Convenience

Imagine the convenience of providing healthcare services without the hassle of scheduling appointments, coordinating travel, or managing physical paperwork. Asynchronous telemedicine makes this a reality, offering a host of benefits for entrepreneurs, private practitioners, healthcare systems, and medical organizations.

Patients can communicate with their healthcare providers at their own pace, accessing care from the comfort of their homes or any location with an internet connection. This flexibility not only enhances patient satisfaction but also promotes adherence to treatment plans, leading to better health outcomes.

Streamlined Workflow and Reduced Costs

Easily streamline administrative tasks and reduce overhead costs. By eliminating the need for in-person appointments, healthcare providers can focus more of their time and resources on providing direct patient care. This efficiency translates into improved operational performance and cost savings.

Expanded Revenue Opportunities

These apps open up new revenue streams for healthcare organizations. By expanding their reach to a wider patient base, healthcare providers can offer virtual consultations, follow-up care, and remote monitoring services, diversifying their revenue sources and enhancing their financial stability.

Better Accessibility for Chronic Conditions

For patients with chronic conditions, asynchronous telemedicine proves invaluable. These apps assist patients in monitoring their health, sharing data with their healthcare providers, and receiving appropriate treatment promptly, facilitating effective disease management as well as reducing healthcare costs.

Easy Access to Specialist Care

In areas with limited specialist care, asynchronous telemedicine serves as a bridge to expert consultations. Patients can connect with specialists remotely, eliminating geographical barriers and ensuring access to quality care regardless of their location.

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Remote Patient Monitoring (RPM)

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upright health

RPM apps enable healthcare providers to monitor patients' vital signs and health data remotely. This allows for early detection of potential health issues, timely interventions, and improved patient outcomes. RPM apps are particularly beneficial for managing chronic conditions, such as hypertension, diabetes, and heart failure.

According to a report by Markets and Markets, the global remote patient monitoring market was estimated to be worth $14 billion in 2023 and is projected to reach over $41.7 billion by 2028, growing at a CAGR of 20.1% from 2023 to 2028.

Additionally, the US Remote Patient Monitoring Market is anticipated to increase at a CAGR of 11.16% to reach $25.28 billion by 2028 from its estimated valuation of $13.40 billion in 2022.

The Benefits of Remote Patient Monitoring

Early Detection of Health Issues

RPM enables healthcare providers to monitor patients' vital signs and health data remotely, hence, allowing for early detection of potential health issues. This early detection can lead to timely treatments and improved patient outcomes.

Reduced Hospital Readmissions

Reducing hospital readmissions is possible with this type of telemedicine, which identifies at-risk patients and offers timely measures to prevent hospitalization, resulting in substantial cost savings for healthcare providers.

Improved Chronic Disease Management

RPM is particularly beneficial for managing chronic conditions, such as diabetes, hypertension, and heart failure. By providing real-time data on patients' health status, RPM allows healthcare providers to adjust treatment plans and take proactive measures to improve disease management and patient well-being.

Enhanced Patient Engagement and Self-Care

RPM promotes patient engagement and self-care by providing patients with real-time feedback on their health status and empowering them to make informed decisions about their treatment. This can lead to improved adherence to treatment plans and better overall health outcomes.

Expanded Revenue Opportunities

This type of telemedicine offers a new channel for generating revenue by providing patients with remote monitoring services and follow-up care. This can help healthcare organizations expand their services, reach a wider patient base, and enhance their financial standing.

mHealth Telemedicine


Mental health telemedicine apps provide a safe and convenient platform for individuals to access mental health services. These apps offer a variety of features, including virtual therapy sessions, online support groups, as well as self-assessment tools. Mental health telemedicine apps can help bridge the gap in mental health care access and improve treatment outcomes.

The Benefits of mHealth Telemedicine

Expanded Reach and Diversified Services

mHealth telemedicine allows healthcare providers to bridge geographical barriers and reach patients in underserved or remote areas, providing them with access to specialized services that may not be readily available in their local communities.

Enhanced Patient Engagement and Treatment Adherence

mHealth telemedicine can foster patient engagement and encourage adherence to treatment plans by providing a convenient and accessible way to receive care, including virtual follow-up visits, reminders, and remote monitoring services.

Reduced Overhead Costs and Increased Revenue Streams

mHealth telemedicine can streamline operations and reduce overhead costs for healthcare providers by eliminating the need for physical office space and staff for in-person consultations. Additionally, it can generate new revenue streams through virtual consultations, follow-up care, and remote monitoring services.

Improved Care Coordination and Collaboration

mHealth telemedicine eases real-time communication and collaboration between healthcare providers, thus, allowing seamless sharing of patient information, coordination of care plans, and informed treatment decisions.

Improved Patient Satisfaction and Convenience

mHealth telemedicine provides a convenient and comfortable alternative to traditional in-person care, improving patient satisfaction and reducing the burden of travel time and waiting rooms. Patients can access care from the comfort of their own homes or on the go, enhancing their overall experience. 

How to Select the Best Type of Telemedicine for Your Healthcare Practice

So, you're all set to kick off your telehealth business! But now comes the big question: How do you figure out which telemedicine platform is the perfect fit for your practice? And, of course, how long will it take to get this telemedicine thing up and running?

Well, every healthcare provider has their own unique needs. Luckily, there are a few things to think about that can help you pick the right platform for your specific practice. 

Let's break it down!


Alright, first things first, let's talk about compatibility. Integration with existing systems, especially electronic health records (EHR) and practice management software, ensures a seamless workflow. This integration helps in maintaining a unified patient record and avoids the need for manual data entry, reducing the chances of errors.

Patient Experience

Consider how the platform enhances the overall experience for patients. This includes the ease of accessing virtual consultations, user-friendly interfaces for patients, and the ability to provide a secure and comfortable environment for discussions about their health.

Security & Compliance

Healthcare data is sensitive, and adherence to security standards, such as HIPAA compliance, is essential. A secure platform ensures the confidentiality, integrity, and availability of patient information, instilling trust among both providers and patients.

Cost and ROI

Evaluate the cost structure of the telemedicine platform and consider the return on investment. Understand the pricing model, including any additional fees, and assess whether the platform aligns with your budget.

Additionally, scrutinize the platform's scalability, future upgrade costs, and potential long-term savings to ensure a sustainable and cost-effective investment.

Follow-Up and Continuity of Care

A good telemedicine platform supports follow-up care and ensures continuity in the patient's healthcare journey. Consider features that allow healthcare providers to easily schedule follow-up consultations, monitor progress, and adjust treatment plans as needed.

Regarding the implementation timeline, it can vary depending on factors such as the complexity of integration, customization requirements, and the size of your practice. Engaging with the platform provider and having a well-defined implementation plan can help set realistic timelines.

Types of Telemedicine: Which One Fits Your Practice?

Whether you're a healthcare practitioner or interested in telemedicine app development, understanding the various types of telemedicine is crucial. If you aim to integrate these technologies into your practice, know that each type brings unique benefits and applications.

Tailoring the choice of telemedicine to the specific needs of a medical practice can enhance patient care, improve accessibility, and streamline healthcare delivery.

Frequently Asked Questions (FAQ)

See the answers to some of our most commonly asked questions below.

Telemedicine encompasses various types, including:- Store-and-Forward: It involves capturing and forwarding patient information for later review; Remote Monitoring: Involves the continuous monitoring of a patient's vital signs or health data from a distance; Real-time Interactive Services: Involves live, two-way communication between healthcare providers and patients, replicating the traditional in-person visit using video conferencing technology.

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