Last Updated: March 28, 2024


Ifrah Khan


Healthcare, like all other industries, has undergone tremendous transformations as a result of technological discoveries. The use of mobile medical services has grown globally, with a rising number of individuals relying on it for everything from medical operations to overall health.

Global Healthcare Software Market Statistics:

  • Global Healthcare IT Market is expected to reach USD 662 Billion by 2026
  • Growing at the CAGR of 20% ( 2019 to 2026)
  • 73% of people around the world prefer healthcare apps
  • Healthcare app downloads to reach 1.7 billion by 2023's end.

Around the globe, more than ever, healthcare and medical applications are being developed. If you look in the app store, both iOS and Android devices, you will find tons of software committed to the healthcare industry.

So, let us understand the types of healthcare software that you can use to upgrade your medical business. We've talked about the different types of healthcare software and their key benefits.

Types of Healthcare Software Used in the Industry

Here are the 13 types of medical software that will transform the healthcare industry. 

Types of Healthcare Software

Electronic Health Records (EHR) Software

Electronic Health Records software is like a digital filing system for collecting information about patients. It helps keep track of things like personal details, medical history (including treatments and medicines), and advice from doctors. Only authorized people can access this information, but the software can also connect and share data between different parts of a healthcare facility.

There are two main kinds of Electronic health records software: Electronic Patient Record (EPR) and Electronic Medical Record (EMR).  EPR is software used in hospitals to store their patients' information internally. EMR is like a record of a patient's journey to getting better and the things done by a particular section of the hospital.

Despite the numerous benefits of EHR systems, implementing them can pose various problems. Overcoming the EHR implementation challenges is crucial for the successful adoption and utilization of EHR systems in healthcare settings.


  • EHRs store complete medical histories and data electronically for easy access.
  • EHRs enable smooth information exchange among healthcare providers, improving coordination.
  • Additionally, EHRs offer clinical support tools for informed patient care decisions.

Key benefits 

EHR software revolutionizes healthcare with streamlined access to patient records, enhancing diagnosis and treatment. It fosters easy communication among providers, reducing errors and improving care coordination. Decision support tools aid informed clinical choices, while patient engagement rises through online health record access. EHRs elevate healthcare efficiency, accuracy, and patient involvement.

Examples: eClinicalWorksCareCloud

Patient Portal

Patient Portal is one of the best healthcare software that allows patients to access their data stored in the Electronic Health Record.  It gives an easy way to check one’s medical records and get an overview of available healthcare services. Having such a healthcare system in place can lead to higher levels of satisfaction with their overall services.


  • Patient portals offer individuals a secure digital gateway to view their medical records, test results, and treatment plans, empowering them with insights into their health status.
  • Patients can conveniently schedule, reschedule, or cancel appointments through the portal, reducing wait times as well as enhancing healthcare provider-patient communication.
  • The portal enables direct messaging between patients and healthcare professionals, facilitating timely clarifications, prescription renewals, and follow-up discussions.

Key benefits

Patient portals bring a host of advantages to healthcare delivery. They foster patient engagement by granting individuals control over their health data, fostering a sense of empowerment and proactive involvement. Communication between patients and providers becomes more efficient, leading to improved care coordination and reduced administrative burdens. 

Additionally, the portal's secure environment enhances data privacy, building trust between patients and healthcare organizations. Overall, patient portals contribute to a patient-centered, efficient, and transparent healthcare experience.

 Examples: athenahealth (athenaOne),  RXNT

Mobile Health Software

mHealth is like health help on your phone. It's when you use apps or gadgets to take care of your body. You can track your steps, and your heart, and even talk to doctors online. It's like having a health buddy right in your pocket!



  • Use special apps on your phone for better health, reminding you to eat right and stay active.
  • Monitor vital stats like steps, heart rate, and sleep quality, like a personal health detective.
  • Chat with doctors online, getting advice and answers without going to the clinic. It's like a virtual doctor visit in your pocket!

Key benefits

mHealth offers a wide range of benefits by blending technology and health. It grants individuals real-time access to personalized health insights, empowers proactive self-care, enhances remote monitoring of chronic conditions, and fosters convenient communication with healthcare providers. Moreover, this unique synergy between digital tools and well-being promotes a holistic and empowered approach to health management.

Examples: Mayo Clinic, Headspace

Medical Practice Management Software

Many clinics hire healthcare app developers to develop specialized systems to gather and handle patient information. An effective replacement for "traditional" paper logs is medical practice management software (MPMS).

In addition to scheduling patients' appointments, it enables clinicians to input and save patient data, examine their prior medical histories, and prescribe medications. It can also display data on payments and insurance for patients.


  • Patient information, including demographics, case histories, insurance, prescriptions, and the causes of visits to the doctor.
  • Scheduling aids healthcare professionals in planning their workdays.
  • The hospital staff may assess many other areas of their practice and overall performance through reporting, as well as get comments on the quality of their services.

Key Benefits

It is beneficial to hire a healthcare app development company to develop this software since it lowers human errors and improves clinic efficiency. It is crucial, particularly at a time when the healthcare sector is becoming more commercialized, and people are choosing doctors based on their overall experiences as well as the quality of their care.

Examples: Cerner, Epic

Also, get insights into the importance of embracing digital transformation in healthcare.

Hospital Management Software(HMS)

A more comprehensive kind of medical practice management software that extends beyond doctor-patient interactions is hospital management software. It manages all of the operational aspects of a hospital, including the labs, the front desk, maintenance, and so on.

Hiring a healthcare software development company to create HMS has the advantage of increasing the effectiveness of medical services by managing all processes that could have an impact on a patient's trip.


  • Patient registration aids in collecting vital patient information.
  • The ability to seek services from different hospital departments is provided through an internal service desk.
  • Billing creates invoices for various medical services as well as monitors financial transactions.

Key Benefits

HMS is a popular software used in hospitals to concentrate on the therapies they offer and dedicate more personnel to that task than to management. As a result, the patients are content with their treatment. Given their workload and state of exhaustion, doctors' workloads, and the automation of procedures, HMS makes their lives easier.

Examples: Availity, PostGrid

Telemedicine Software

While general healthcare software aims to make it simpler for hospitals to deal with patients, some software used in the healthcare industry aims to reduce the number of patients by creating ways to deliver remote medical services.

Additionally, telemedicine apps make it possible to deliver consultations and first aid assistance without spending hours in lines and waiting areas. Patients can be diagnosed or examined by chat, phone, or video.


  • The doctor and patient may communicate fully via video chat, which also offers chat and file attachment capabilities.
  • Doctors can set up online consultation times and hourly charges with the aid of scheduling.
  • Patients may arrange appointments online, consult with doctors who are currently available, and review and comment on the services they have received.
  • Patients may use a search option to identify doctors based on price, specialization, location, and other criteria.

Key Benefits

Telemedicine is one of the trending types of medical software. It is available to address problems remotely, if at all practicable. It makes it possible for doctors to respond to patients' questions more quickly and lessens the strain on hospitals and clinics. At the same time, patients do not have to schedule lengthy appointments or wait in large lines when all they truly need is a brief chat. It is a terrific opportunity for doctors to increase their income and extend beyond their local community.

Examples: Doxy.Me, Mend 


Software for e-prescribing

Obtaining a prescription for medication is another reason patients visit the clinic, and thanks to custom healthcare software development, this service is now also available online. Direct prescription delivery to the pharmacist is easier, thanks to e-prescription software.

Moreover, the pharmacy management system, integrated into these applications, maintains comprehensive information about the patient's medical history. These applications may even be set up to track a person's condition and remind them when it is time to take their medication


  • Direct prescription delivery to pharmacies is made possible by prescription management.
  • A patient's medication history reveals prior recommended treatments and their impact on their health.
  • Feedback enables patients to ask questions, provide reviews, and learn more about potential side effects and other treatments.

Key Benefits

These remedies aid in preventing prescription mistakes and situations when patients go without medication because they cannot pick up their prescription from their doctor's office or because it has been misplaced. It can also assist in determining which medication each person responds to the best.

Examples: Kareo, Elation

Health Monitoring Software

This kind of Healthcare software is designed to gather and analyze previous health patient data as well as track all alterations in a user's well-being. Both manual and wearable monitoring devices are capable of keeping records.


  • Users' health indicators are recorded through tracking, and this information may be shared with family members or medical professionals.
  • Health indicators analysis provides a review of overall health, identifies progress, and determines how a patient's lifestyle choices affect their wellness.
  • When tracking important indicators like a heartbeat, an automatic notification option can be employed. It can alert the patient and/or the clinician to potentially life-threatening situations.

Key Benefits

This software for healthcare enables patients and physicians to respond more rapidly when a patient is in danger and assists in reducing the health hazards to patients brought on by various lifestyle variables. Additionally, it encourages patients to be more aware of their problems and actively participate in their care.

Examples: Medtronic, Resideo

Medical Billing Software

Medical billing software streamlines and automates the process of creating, submitting, and tracking medical invoices and claims for healthcare services. It helps healthcare professionals manage billing more efficiently, reducing errors and improving revenue cycle management.


  • This software creates and manages invoices for healthcare services, reducing manual effort.
  • It helps submit and track insurance claims, ensuring accurate and timely reimbursement.
  • The software also optimizes revenue cycles by minimizing billing errors and improving financial tracking.

Key Benefits

It facilitates seamless communication between healthcare providers and insurance companies, reducing delays and improving the reimbursement process. It also enhances data security and compliance by storing sensitive financial information in a secure digital environment.

Examples: DrChrono, Epic Care


Medical Diagnostics Software

Diagnostics, one of the most challenging areas of medicine, has been impacted by e-health technologies with the emergence of AI and machine learning. In oncology, machine learning-based medical diagnosis software is highly valued since it aids in the early detection of cancer and other hereditary disorders as well as situations where they are difficult to diagnose.


  • Deep learning is used to evaluate huge amounts of patient data and find problems that a normal doctor could overlook.
  • In order to identify ailments in their earliest stages, machine vision examines visual data (like MRI scans).

Key Benefits

Although machine learning-based healthcare software is still in its early stages of adoption, due to its ability to spot critical patterns in huge data arrays, it has a good chance of becoming an important tool for early-stage illness diagnosis.

Examples: eLabJournal, Apex LIS

Medical Database Software

Medical database software stores and organizes vast amounts of medical information, but unlike EHRs focused on individual patients, it categorizes data by disease, treatment, or other specific criteria. Imagine a giant library specifically for medical knowledge, meticulously arranged for easy retrieval.


  • Effective medical database software empowers users with robust search capabilities. This allows doctors to find relevant data quickly and efficiently using various filters and criteria.
  • The software should allow users to filter and sort search results based on specific parameters.

Key Benefits

Medical database software offers a host of advantages, including improved patient care through evidence-based medicine facilitated by comprehensive patient data. It enhances research capabilities by providing access to anonymized clinical data and supports informed public health decisions by identifying and tracking health threats based on population health data.

Medical Research Software

Medical research software empowers researchers, scientists, and clinicians to accelerate and enhance the process of medical discovery. It provides a comprehensive suite of tools to manage, analyze, and interpret complex medical data sets.


  • Perform advanced statistical analyses to identify trends, correlations, and potential breakthroughs.
  • Facilitate collaboration among researchers across institutions and disciplines.
  • Ensure research adheres to ethical and regulatory guidelines.

Key Benefits

Streamline data analysis and expedite the discovery process. Additionally, it uncovers hidden patterns and generates more conclusive research outcomes. Furthermore, it fosters communication and teamwork among researchers.

Examples:  REDCap, OpenClinica

Medical Imaging Software

Medical imaging software is an essential tool for visualizing and analyzing medical images like X-rays, CT scans, MRIs, and ultrasounds. It empowers radiologists, oncologists, and other specialists to accurately diagnose diseases, monitor treatment progress, and plan surgical procedures.


  • Capture, store, and manage medical images efficiently with secure archiving capabilities.
  • View images in 2D, 3D, and 4D with a variety of tools for detailed analysis.
  • Enhance and resize images for improved clarity and identification of errors.

Key Benefits

Medical imaging software helps healthcare with its array of benefits. Firstly, it ensures improved diagnostic accuracy by offering enhanced image visualization and analysis tools. Secondly, it streamlines workflows through efficient image management, saving time and resources. 

Examples:   Materialise, Vepro

Some of our Success Stories

Residenciales - A healthcare app to track patient status in real time and offer medical assistance.


Client’s Requirement: 

The app was required to be available in both English and German, catering to both doctors and medical staff. Their main goal was to streamline communication, status updates, and task management within their medical teams.

Our Proposed Solution:

We developed a custom healthcare app using React Native, offering English and German interfaces. We created separate versions for doctors and staff, enabling real-time status updates and seamless task organization.

Read the entire case study

eNavvi - A healthcare app Helping Doctors and Patients find the best Medications.


Client's Requirement:

Enavvi approached us with a vision of creating a successful website tailored for the European market. They wanted a platform that would effectively showcase their products and services related to medicines. Furthermore, their ultimate goal was to establish a strong online presence and effectively tap into the European market.

Our Proposed Solution:

We provided Enavvi with a comprehensive website development solution, aligning closely with their vision as well as objectives. Our approach encompassed meticulous development, quality assurance testing, and performance optimization to create a seamless user experience.

Read the entire case study

Biocon- A global biopharmaceutical company with the belief that everyone, everywhere deserves access to affordable quality medicines.


Client’s Requirement:

Biocon wanted a system to efficiently manage its workforce by analyzing, monitoring, and rewarding employee performance. They needed a user-friendly platform for HR staff to estimate and allocate resources.

Our Proposed Solution:

We used modern technology, like ASP.NET 4.5 and MVC, to build a platform that helped HR staff manage resources better. Biocon was happy with our support and maintenance, which made the transition smooth.

Read the entire case study

Elevate Your Medical Business with Healthcare Software Solutions!

This list of types of medical software should get you started — and maybe inspire you to invest in healthcare software development.

Healthcare software development is highly profitable to medical businesses if they wish to succeed with a remarkable amount of business. By investing in these types of healthcare software, medical companies can take their healthcare business to the next level.

Got a software idea not covered here? No worries! We're all ears. Let Narola help turn your ideas into healthcare solutions that work.

Frequently Asked Questions (FAQ)

See the answers to some of our most commonly asked questions below.

Healthcare software is a sophisticated tool used by medical professionals and institutions to streamline patient information, appointments, and treatment procedures. It functions as a digital assistant, enhancing the efficiency and effectiveness of healthcare operations.

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