Last Updated: December 14, 2023

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Rohit Rawat

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With the changing behavior and preferences of users, the demand for high-quality software has never been greater. As software applications become increasingly complex and sophisticated, the need for rigorous testing procedures has also grown.

While automated testing has become a staple in the software development lifecycle (SDLC), manual testing services remain an indispensable tool for ensuring the quality and reliability of software products.

What Experts Say About Manual Testing?

Arturs Kruze, CEO of Magebit, has this to say about manual testing, “One benefit of manual website testing over automated testing is the ability to assess user journeys as well as the minor details that can heavily impact a user’s experience of a site. Automated testing may focus on technical issues and miss the nuances that affect how users perceive and interact with a website.”

Similarly, Una Verhoeven, VP of Global Technology at Valtech, is all praises for the inclusivity that manual testing offers. She says,  “Automated testing is efficient, but it cannot ensure total inclusivity in all situations—for example, it might miss unconscious bias or a lack of accessibility. Ultimately, the goal should be to create an application that is accessible and usable by a diverse range of individuals, including those with disabilities such as vision impairment, hearing difficulties, and cognitive conditions.”

Why is Manual Testing Important?

Manual testing plays a crucial role in the software development lifecycle (SDLC) by helping you identify and rectify bugs that automated testing may miss. Additionally, Manual testers can leverage their judgment and expertise to explore the software in ways that automated tests cannot, enabling them to uncover hidden bugs that evade automated tools but not manual testing tools.

why manual testing is important

Here are some compelling reasons why manual testing is essential and how you can implement them:

BenefitWhy It’s ImportantHow to Implement it

Bug Detection Beyond Automated Testing

Automated tests are limited in their ability to detect bugs that arise outside of their prescribed instructions. Manual testing tools allow for more creative exploration of the software, increasing the likelihood of uncovering hidden bugs.Utilize manual testers' experience and judgment to explore the software in ways that automated tests cannot. Encourage testers to think outside the box and try scenarios that may not be explicitly defined in test plans.

Usability Evaluation

Automated tests do not assess software usability, often overlooking issues that hinder user experience. Manual testing allows for the evaluation of software from a user's perspective, identifying usability issues that may impact user satisfaction.Involve manual testers in the user experience (UX) design process. Encourage testers to provide feedback on the intuitiveness, user-friendliness, and overall flow of the software.

Comprehensive Software Quality Assessment

Automated tests provide insights into software functionality but fall short in evaluating overall software quality. Manual testing enables a comprehensive assessment of software quality, identifying issues that may not be captured by automated tests.Employ a combination of manual testing tools and techniques, such as exploratory testing, black-box testing, and white-box testing, to thoroughly evaluate the software.

Early Bug Detection and Cost Reduction

Manual testing helps identify and fix bugs early in the development process, reducing the costly burden of fixing bugs later on. Early bug detection also contributes to higher software quality, minimizing the risk of user-facing issues.Prioritize manual testing early in the development cycle to catch bugs before they become deeply embedded in the code. Implement a continuous integration and continuous delivery (CI/CD) pipeline to ensure that bugs are identified and addressed promptly.

Usability Enhancement and Market Success

Manual testing helps improve software usability, making it more user-friendly and increasing its likelihood of success in the market. Satisfied users lead to a positive brand reputation and a competitive edge.Gather user feedback through surveys, focus groups, and beta testing to identify areas for usability improvement. Implement the gathered feedback to enhance the software's user experience and increase user satisfaction.

Manual testing plays a pivotal role in ensuring software quality and meeting user expectations. By investing in manual testing, you can also safeguard the integrity of your software products, enhance user satisfaction, and achieve market success.

Top Manual Testing Tools

Now that we know how important manual testing is, let’s discuss some of the top manual software testing tools:

Jira

Jira

Jira is a versatile project management tool developed by Atlassian that has gained widespread popularity across various industries and team sizes. Initially designed for software development teams, Jira has evolved to cater to a broader range of project management needs, including business operations, marketing, and customer service.

Its adaptability and extensive feature set have made it a go-to solution for organizations seeking to streamline workflows, enhance collaboration, and achieve project goals effectively.

Core Features of Jira

Key features of Jira include:

Issue Tracking

You can create, track, and manage issues, bugs, and defects throughout the project lifecycle.

Kanban Boards

You can also visualize and manage workflows using Kanban boards, providing a clear overview of task progression.

Scrum Boards

Planning and tracking agile projects using Scrum boards enable iterative development cycles.

Customizable Workflows

Create custom workflows to automate tasks and streamline processes based on specific project requirements.

Reporting and Analytics

Gain insights into project progress, identify bottlenecks, and make data-driven decisions through comprehensive reporting tools.

Use Case and Applications of Jira

Jira's versatility extends to a wide range of industries and project types. Here are some common use cases for Jira:

Software Development

Manage the software development lifecycle, from requirements gathering to bug fixing and deployment.

IT Service Management

Track and resolve IT-related issues, ensuring uptime and optimal performance.

Marketing and Design

Plan and execute marketing campaigns, manage creative projects, and track deliverables.

Customer Service

Manage customer support requests, track resolutions, and provide self-service portals.

Business Operations

Manage project portfolios, track key performance indicators (KPIs), and streamline operational processes.

TestLink

TestLink is an open-source test management tool that facilitates the planning, organization, and execution of software testing activities. It provides a centralized platform for managing test cases, test suites, test plans, and test results, enabling teams to streamline their testing processes, improve test coverage, and enhance overall software quality.

TestLink offers a comprehensive set of features that cater to various aspects of software testing:

Test Case Management

Create, organize, and manage test cases with detailed descriptions, preconditions, steps, and expected results.

Test Suite Creation

Group related test cases into test suites to streamline test execution and facilitate targeted testing scenarios.

Test Plan Planning

Define test plans that specify the scope of testing, test suites to be executed, and tester assignments.

Test Execution Tracking

Track the execution of test cases, including their status (pass, fail, blocked), execution notes, and actual results.

Defect Tracking

Integrate with bug-tracking systems to link defects to relevant test cases and track their resolution.

Reporting and Analytics

Generate comprehensive reports on test execution, defect distribution, and overall testing progress.

Customization and Extensions

Extend TestLink's functionality through plugins and integrations with other tools and frameworks.

TestLink is widely used in a variety of software testing scenarios, including:

Functional Testing

Manage and execute test cases for functional aspects of software applications.

Regression Testing

Track regression test execution to ensure that new code changes do not introduce regressions.

Performance Testing

Plan and execute performance tests to evaluate application responsiveness and resource utilization.

Usability Testing

Manage and organize usability test cases to assess the user experience of software applications.

Security Testing

Track security testing activities, including vulnerability identification and penetration testing.

Agile Testing

Facilitate test management in agile development environments, supporting iterative testing cycles.

LoadRunner

LoadRunner

LoadRunner is a commercial performance manual testing tool developed by Micro Focus that enables organizations to simulate real-world user traffic and evaluate the performance of their web applications, mobile applications, and APIs under load. It also provides a comprehensive set of features for load testing, including test script recording, virtual user simulation, performance monitoring, and reporting.

Core Features and Functionalities of LoadRunner

LoadRunner offers a wide range of features that cater to various aspects of performance testing:

Test Script Recording and Replay

Record user interactions with web applications, mobile applications, or APIs and replay those actions to simulate real-world user traffic.

Virtual User Simulation

Create and manage virtual users to simulate a large number of concurrent users accessing the application under test.

Performance Monitoring

Monitor key performance indicators (KPIs) such as response times, throughput, and resource utilization during load testing.

Real-Time Reporting and Analysis

Generate real-time reports and graphs to visualize performance data and identify performance bottlenecks.

Load Testing Scenarios

Create and execute various load-testing scenarios to simulate different user behaviors and traffic patterns.

Integration with Defect Management Systems

Integrate with defect management systems to track and report performance-related issues.

Use Cases and Applications of LoadRunner

LoadRunner is widely used in various performance testing scenarios, including:

Web Application Load Testing

Simulate real-world user traffic to web applications and identify performance bottlenecks.

Mobile Application Load Testing

Evaluate the performance of mobile applications under load and optimize their responsiveness for different devices and network conditions.

API Load Testing

Test the performance and scalability of APIs that serve as the foundation for modern web and mobile applications.

Stress Testing

Push the limits of application performance to identify breaking points and determine maximum capacity.

Capacity Planning

Plan for future infrastructure and resource requirements based on load testing results.

Performance Regression Testing

Ensure that performance remains consistent after code changes or deployments.

Bugzilla

Bugzilla

Bugzilla is an open-source bug-tracking tool developed by the Mozilla Foundation that is widely used for tracking, reporting, and managing software defects. This manual testing tool provides a centralized platform for capturing bug reports, assigning them to developers, tracking their progress, and ultimately resolving them to ensure software quality.

Core Features and Functionalities of Bugzilla

Bugzilla offers a comprehensive set of features for bug tracking and defect management:

Bug Reporting

Create and submit detailed bug reports with descriptions, steps to reproduce, screenshots, and attachments.

Bug Assignment and Tracking

Assign bugs to developers, track their status (new, assigned, in progress, resolved, verified), and add comments and updates.

Duplicate Bug Detection

Automatically detect and link duplicate bug reports to avoid redundant efforts.

Search and Filtering

Search and filter bugs based on various criteria, such as severity, priority, status, assignee, and keywords.

Customizable Bug Fields

Define custom bug fields to capture specific information relevant to the project or organization.

Email Integration

Receive and send email notifications for bug reports, status changes, and comments.

Reporting and Analytics

Generate reports on bug distribution, resolution times, and developer productivity.

Use Cases and Applications of Bugzilla

Bugzilla is widely used in various software development scenarios, including:

Open-Source Projects

Manage bug reports for open-source projects, allowing contributors to collaborate on defect resolution.

Commercial Software Development

Track and manage bugs throughout the development lifecycle of commercial software products.

Quality Assurance (QA) Testing

Track bugs identified during QA testing and provide feedback to developers.

Post-Release Bug Tracking

Manage bug reports submitted by users after software release to address post-release issues.

Support Request Management

Utilize Bugzilla to track and manage customer support requests related to software defects.

JMeter

JMeter

Apache JMeter is a popular open-source manual testing tool designed to measure and analyze the performance of web applications, mobile applications, and APIs. It simulates a large number of concurrent users sending requests to a target server, enabling testers to identify performance bottlenecks and optimize applications for scalability.

Core Features and Functionalities of JMeter

JMeter offers a comprehensive set of features for performance testing:

Test Script Recording

Record user interactions with web applications or mobile applications and replay those actions to generate load.

Thread Groups

Define thread groups to simulate a specific number of concurrent users accessing the application.

Samplers

Choose from various sampler types, such as HTTP, FTP, JDBC, and LDAP, to simulate different types of requests.

Assertions

Validate the responses received from the target server using assertions based on status codes, response times, and content.

Listeners

Utilize listeners to collect and analyze performance data, such as response times, throughput, and error rates.

Reporting and Analysis

Generate comprehensive reports in various formats, including text, HTML, CSV, and XML, to visualize performance results.

Use Cases and Applications of JMeter

JMeter is widely used in various performance testing scenarios, including:

Web Application Load Testing

Simulate real-world user traffic to web applications and identify performance bottlenecks.

Mobile Application Load Testing

Evaluate the performance of mobile applications under load and optimize their responsiveness for different devices and network conditions.

API Load Testing

Test the performance and scalability of APIs that serve as the foundation for modern web and mobile applications.

Stress Testing

Push the limits of application performance to identify breaking points and determine maximum capacity.

Performance Regression Testing

Ensure that performance remains consistent after code changes or deployments.

Capacity Planning

Plan for future infrastructure and resource requirements based on load testing results.

ALM (Application Lifecycle Management)

Application Lifecycle Management (ALM) is a comprehensive approach to managing the entire lifecycle of a software application, from its initial conception to its final retirement. It encompasses all the processes, tools, and methodologies used to plan, develop, test, deploy, maintain, and ultimately decommission software applications.

Core Principles of ALM

ALM is founded on several key principles:

Integration and Visibility

ALM integrates various aspects of the software development lifecycle and provides a unified view of the application's progress and status.

Standardization and Automation

It standardizes processes and automates repetitive tasks, improving efficiency and reducing errors.

Collaboration and Communication

It also fosters collaboration and communication among stakeholders across the development lifecycle.

Quality Assurance and Risk Management

ALM incorporates quality assurance and risk management practices to ensure the delivery of high-quality software.

Continuous Improvement

It promotes continuous improvement by providing feedback loops and data-driven insights.

Use Cases and Applications of ALM

ALM is applied in a wide range of software development scenarios:

Web Application Development

Manage the lifecycle of web applications, from requirements gathering to deployment and maintenance.

Mobile Application Development

Plan, developed, tested, and deployed mobile applications across various platforms and devices.

Enterprise Application Development

Manage the complex lifecycle of enterprise applications, ensuring integration with existing systems and processes.

Embedded Systems Development

Manage the development of software embedded in hardware devices, ensuring performance and reliability.

DevOps Integration

Integrate ALM practices into DevOps pipelines to automate software delivery and reduce deployment cycles.

SoapUI

SoapUI

SoapUI is a popular open-source functional testing tool designed for testing SOAP and REST APIs, web services, and web applications. It also provides a user-friendly graphical interface, advanced testing capabilities, and comprehensive reporting features, making it a valuable tool for streamlining testing processes, enhancing test coverage, and improving software quality.

Core Features and Functionalities of SoapUI

SoapUI offers a comprehensive set of features that cater to various aspects of functional testing:

Test Script Recording and Playback

Record user interactions with web services or web applications and replay those actions to execute test cases.

Visual Test Case Editor

Create and edit test cases using a drag-and-drop interface, making it easy to add, modify, and organize test steps.

Data-Driven Testing

Utilize external data sources, such as spreadsheets or databases, to drive test cases, enhancing test coverage and reducing the need for manual data entry.

Assertions and Validation

Define assertions to validate the responses received from the target server, ensuring that the application or API behaves as expected.

Error Handling and Recovery

Implement error-handling mechanisms to gracefully handle unexpected situations during test execution.

Security Testing

Perform security testing to identify potential vulnerabilities in web services and web applications, such as SQL injection and cross-site scripting.

Load Testing and Performance Analysis

Simulate load on web services and web applications to evaluate their performance under load, identifying performance bottlenecks and optimizing resource utilization.

Integration with Defect Management Systems

Integrate with defect management systems to link test results to defects for seamless tracking and resolution.

Reporting and Analysis

Generate comprehensive reports with detailed test results, execution logs, and performance metrics, providing valuable insights into application behavior and performance.

Use Cases and Applications of SoapUI

SoapUI is widely used in various functional testing scenarios, including:

SOAP and REST API Testing

Test the functionality, performance, and security of SOAP and REST APIs, ensuring that they meet the required specifications and provide a reliable data exchange mechanism.

Web Service Testing

Automate testing of web services, validating their behavior and ensuring that they adhere to the defined service contracts.

Web Application Testing

Perform functional testing of web applications, such as login, user registration, data manipulation, and other application-specific functionalities.

Regression Testing

Automate regression testing to ensure that new code changes or deployments do not introduce regressions and also maintain the stability of the application or API.

Performance Testing and Capacity Planning

Simulate load on web services, web applications, and APIs to evaluate their performance under load, identify performance bottlenecks, and determine resource requirements for future growth.

Security Testing

Perform security testing to identify potential vulnerabilities in web services, web applications, and APIs, such as SQL injection, cross-site scripting, and insecure data handling practices.

Manual testing

Manual Testing With Narola Infotech

As the software ecosystem continues to evolve, the need for comprehensive and effective testing practices remains paramount. While automated testing has emerged as a powerful tool, manual testing still plays a crucial role in ensuring the quality and reliability of software products. Manual testers bring their judgment, experience, and creativity to the testing process, uncovering bugs and usability issues that may elude automated tools.

At Narola Infotech, we recognize the importance of manual testing in delivering high-quality software solutions. Our team of experienced manual testers employs a wide range of manual testing tools to thoroughly evaluate software applications, ensuring that they meet the needs of our clients and their users.

If you are looking for a reliable and experienced manual testing partner, Narola Infotech is here to help. We offer a comprehensive suite of manual testing services, tailored to meet the specific requirements of your organization. Contact us today to learn more about how we can help you achieve your software quality goals.

Frequently Asked Questions (FAQ)

See the answers to some of our most commonly asked questions below.

Manual testing tools are instrumental in the software testing process as they enable testers to execute test cases manually. These tools are essential for tasks that require human judgment, intuition, and exploration, ensuring a comprehensive evaluation of software functionality, usability, and overall quality.

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