Human Resources lies at the heart of any organization. They not only bring in the right talent by onboarding new hires but they play a pivotal role in establishing a great company culture. This establishes why large organizations are very critical when it comes to hiring HR professionals.
Another aspect that successful establishments are observed to be following is to equip their employees with the right tools to carry out streamlined HR operations. This brings us to the introduction of Robotic Process Automation – deploying RPA in HR.
What is RPA in HR?
In order to understand the role of RPA in HR, it is essential to understand what is meant by RPA technology primarily and its functionalities. Robotic Process Automation RPA is the introduction of software robots in a field that does the work of automating processes by mitigating the need for human intervention in performing repetitive tasks.
RPA is developed by making use of artificial intelligence and machine learning technologies. Thus, the HR systems or wherever the RPA bots are implemented to develop a self-learning mechanism. They make tasks like data-entry, instant response to customers, emails, etc. and other swivel chair tasks very effective and efficient saving a large amount of time and resources.
By implementing RPA in the HR operations there is a wide range of benefits that one can enjoy. In the following content, we shall discuss in-depth about the same and why many organizations are hiring an RPA service company, that will be a clear picture to you.
Benefits of HR Process Automation:
Screening Candidates for interviews
A major task listed under HR operations is the conduction of interviews. When segmenting the job, filtering the resumes and approaching the right candidates in the time allotted is very important. Moreover, the more the number of candidates scanned an filtered for a particular job role ensures that you successfully hire the best from the lot.
In situations like these, RPA in HR is super helpful. It can gather and shortlist resumes/CVs based on the company’s specified requirements and rules. The tasks like scheduling an interview, carrying out conversations like selection, rejection, or absenteeism, etc. are effortlessly handled by the RPA in HR.
Right from the point of candidate selection, to sending customized offer letter, and to final onboarding of the candidate, all the tasks can be completed via the RPA in HR. Your team in the HR department can focus n the important task of assessment and actual intervention where it is most required.
Automated Salary & Payroll Processing
The biggest challenge large organizations face is the processing and timely payment of salaries for all its employees. The payroll processing has many sub-tasks like leaves calculation, PF, ESIC, tax deductions, etc. The HR process automation by RPA in HR lifts the huge burden on the shoulder of the finance and HR department by completely overtaking it.
Moreover, there can be changes in compensation, bonuses, compliance policies, etc. that make the process highly prone to error when accomplished manually. Thus, RPA in HR phenomenally conducts the task of timely payment based on the registered hours. It can automatically calculate overtime, leaves, missing hours, shifts, etc. on a very large scale.
Management of Employee Data
Imagine working in an organization that is over 50+ years old. Employee data maintenance is almost a mammoth of a task here. And, it is undoubted that there will be an error if any important information is to be fetched. Not only will it takes months of searching, but it might also be a dead-end task.
Employee data is like gold for an organization. Data management of employees ensures a steady streamlined functioning of all records. No matter which department a person working for you belongs to, past/ present, how shortlived, or long their work relationship has been with your company, there is a single touchpoint to access all their data and documents instantaneously.
Managing Budget & Expenses
An organization requires the management of certain expenses like travels, procuring stationery, furniture, foods, beverages, and other organization of events. The HR department shoulders the responsibility of making timely payments to vendors/shopkeepers and staying on a tight budget.
The RPA is capable of checking and verifying the reports submitted by the employees and carry out the reimbursement for it. It also checks that the expenses are in accordance with the compliance policies of the company. This paperless method simplifies the process, reduces time, and gives an error-free output.
Employee Skill Analysis & Training:
Another surprising feature that RPA in HR has to offer is the regular analysis of the skillset of all your employees. It also assists you in providing induction and training to the new joiners. RPA helps you familiarize the new hires with your business processes, compliance standards, and other rules and regulations.
Some organizations conduct assessment tests and the RPA can play an active role in conducting and maintaining the records of the same. This ensures that all the employees in your company are up-to-date with knowledge and equipped to provide competitive services and products.
SImplifying processes for your HR department gives them the ability to perform better and gives them 360-degree access to the whole organization. It helps to micromanage various aspects and ultimately works in the favor of the company’s goodwill and progress.
If you want to stay ahead in your industry and beat every competition by optimizing your resources, it is advisable for you to introduce HR process automation in your HR department team. You will definitely be rewarded for having RPA in HR.