Last Updated: April 24, 2024

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Ifrah Khan

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API integration tools and platforms can play an essential part in scaling your business. In 2018, around 61% of integration professionals and information technology (IT) executives said that API integration is a necessary business strategy. 

So, today, we will look closer into this crucial aspect of modern business operations. We'll explore what API integration tools are, how they can help in scaling your business, examine some common use cases, and also, present a curated list of the best API integration tools available to date.

What are API Integration Tools?

API integration tools are software solutions designed to connect different systems, applications, or databases, hence, allowing them to communicate with each other and share data seamlessly.

API integration tools typically offer features such as:

Connectivity: API integration tools enable connectivity between various endpoints, such as cloud-based applications, on-premises systems, databases, and APIs.

Data Transformation: They often include capabilities to transform data formats, structures, or protocols so as to ensure compatibility between different systems.

Workflow Automation: API integration tools allow users to automate workflows by defining triggers, actions, and conditions, reducing manual intervention as well as improving efficiency.

Orchestration: They enable the orchestration of complex processes involving multiple systems, ensuring that tasks are executed in the correct sequence and also, dependencies are managed effectively.

Monitoring and Management: API integration tools typically provide monitoring dashboards as well as management consoles to track data flows, diagnose errors, and manage integrations centrally.

6 Business Use Cases for API Integration Tools

API Integration Tools Use Cases

Payment Gateways

Businesses can integrate payment gateways like PayPal or Stripe into their online stores using APIs. This enables secure in-platform transactions, thus, streamlining the checkout process for customers.

E-commerce and Inventory Management

API integration allows businesses to connect their sales channels (website, mobile app) with inventory management systems. This ensures automatic stock updates whenever a sale occurs, preventing stockouts and improving order fulfillment.

CRM and Email Marketing

Businesses can leverage API integration to connect their CRM systems with email marketing platforms. This facilitates targeted email campaigns based on customer purchase history or preferences, leading to increased customer satisfaction as well as brand loyalty.

Social Media Logins

API integration allows businesses to integrate social media platforms like Facebook or Google into their apps or websites. This enables users to sign in with their existing social media accounts, enhancing user experience and also, reducing signup friction.

Omnichannel Retail

Businesses can integrate their point-of-sale systems in physical stores with online inventory management systems through APIs. This provides real-time stock visibility across all channels, ensuring a consistent shopping experience for customers, regardless of their preferred purchase method (online or in-store).

Internet of Things (IoT) Management

API integration also plays a crucial role in managing and interacting with IoT devices. Businesses can leverage APIs to connect these devices with smartphone apps, enabling remote control, data access, as well as real-time monitoring.

Which API Integration Tool to choose

Top 12 API Integration Tools to Check Out

Here is a list of API integration tools that are widely popular and effective. You should definitely consider using them for smooth business operations:

API Integration ToolsTarget UsersRatingsFree/Trial Plan
ZapierBeginners4.6/5Yes
Microsoft Azure API ManagementDevelopers4.4/5Yes
DreamfactoryDevelopers4.6/5Yes (Open-source version)
Dell BoomiEnterprises4.2/5Free Trial
MuleSoft Anypoint PlatformEnterprises, Developers4.4/5Free Trial
JitterbitBusiness4.6/5Yes
Tray.ioBusiness4.4/5Yes
ApigeeLarge Enterprises4.3/5Free Trial
Oracle API PlatformLarge Enterprises (oracle users)4.1/5Free Trial
CeligoBusiness4.2/5Free Trial
WorkatoBusiness4.0/5Yes
Katalon StudioDevelopers4.4/5Yes (Open-source version)

Here’s a detailed breakdown of the best API integration platforms:

Zapier

Zapier - API Integration Platform

Zapier is a user-friendly, cloud-based platform known for its intuitive drag-and-drop interface. It simplifies connecting thousands of web applications (apps) through pre-built integrations called "Zaps."

Features:

  • Ideal for beginners as well as non-technical users.
  • Free plan with limited Zaps for basic automation.
  • Paid plans unlock more connections, multi-step workflows, and advanced features.
  • Large library of pre-built Zaps for various applications.
  • Lastly, easy setup and configuration.
Pros of ZapierCons of Zapier
- User-friendly, no-code interface
- Extensive library of pre-built connectors 
- Affordable for basic integrations
- Limited functionality for complex workflows
- Not suitable for high-volume data transfers 

πŸ‘‰ Check out Zapier reviews on G2

Microsoft Azure API Management

Microsoft Azure - API Integration Tools

Microsoft Azure is a popular API integration platform designed for managing APIs within the Microsoft Azure cloud platform. It offers robust security, analytics, as well as developer portal creation functionalities.

Features:

  • Caters to enterprise needs with strong security features like access control and token management.
  • Additionally, provides API analytics for monitoring performance and usage.
  • Enables the creation of developer portals for easy API access and documentation.
  • Integrates seamlessly with other Azure services for a unified cloud experience.
Pros of Microsoft AzureCons Of Microsoft Azure
- Integrates seamlessly with other Microsoft Azure services
- Scalable and secure cloud-based platform
- Visually appealing drag-and-drop interface
- Vendor lock-in for businesses not invested in the Azure ecosystem
- Pricing can be complex for large-scale integrations

πŸ‘‰ Check out Microsoft Azure API Management reviews on G2

Dreamfactory

Dreamfactory - API Integration Tools

DreamFactory is a low-code platform that helps users build APIs and integrate applications without extensive coding knowledge. Additionally, it offers a visual interface for creating APIs and simplifies data source connections.

Features:

  • It has cross-platform compatibility
  • Visual builder for creating APIs without writing complex code.
  • Supports various data sources like databases, cloud storage, and social media platforms.
  • Lastly, provides mobile and web SDKs (Software Development Kits) for easy client-side integration.
Pros of DreamFactoryCons of DreamFactory
- Open-source platform with flexible deployment options
- Strong focus on mobile backend development (MBaaS)
- Active developer community
- Steeper learning curve compared to no-code tools
- Limited pre-built connectors compared to some competitors

πŸ‘‰ Check out DreamFactory reviews on G2

Dell Boomi

Boomi - API Integration Tools

Boomi is an enterprise-grade platform catering to complex data integration and API management needs. It excels at handling high-volume data transfers and also, offers robust security protocols.

Features:

  • Designed for large organizations with intricate data landscapes.
  • Focuses on high-volume data transfers and master data management.
  • Provides robust security features for data encryption and access control.
  • Ideal for complex data integration scenarios with diverse data sources.
Pros of BoomiCons of Boomi
- Pre-built connectors for a wide range of enterprise applications
- Robust data mapping and transformation capabilities
- Excellent customer support
- Higher pricing compared to some other options
- Can be complex to set up for non-technical users

πŸ‘‰ Check out Boomi reviews on G2

MuleSoft Anypoint Platform

Mulesoft - API Integration Platform

It is a leading platform for API-driven connectivity, offering a comprehensive suite of tools for designing, developing, as well as managing APIs. MuleSoft supports both on-premise and cloud-based deployments.

Features:

  • Provides a hybrid integration approach, therefore, allowing deployment of APIs on-premise or in the cloud.
  • Offers API governance tools for managing API lifecycle, security, and versioning.
  • Includes API analytics for monitoring performance and identifying bottlenecks.
  • Supports a wide range of connectors for various applications and data sources.
Pros of MuleSoftCons of MuleSoft
- Powerful solution for complex integrations and API management
- Supports a wide variety of APIs and protocols
- Strong security features
- Requires technical expertise for configuration and maintenance
- Expensive for small businesses

πŸ‘‰ Check out MuleSoft Anypoint Platform reviews on G2

Jitterbit

Jitterbit - API Integration Tools

A data-driven API integration platform with a focus on cloud-based solutions, Jitterbit excels at pre-built connectors, visual data mapping, and real-time data synchronization.

Features:

  • Offers pre-built connectors for popular cloud applications, streamlining integration processes.
  • Provides visual data mapping tools for easy transformation and manipulation of data.
  • Enables real-time data synchronization between applications, hence, ensuring data consistency.
  • Focuses on cloud-based deployments for easy scalability and accessibility.
Pros of JitterbitCons of Jitterbit
- Strong data integration capabilities in addition to API integration
- Affordable pricing for smaller businesses
- User-friendly interface with pre-built connectors
- Limited customization options compared to some platforms
- Fewer pre-built connectors than some competitors

πŸ‘‰ Check out Jitterbit reviews on G2

Tray.io

Tray.io - API Integration Platform

Tray.io is a user-friendly platform that simplifies automating workflows and integrating business applications. It emphasizes user experience with its drag-and-drop interface and collaboration features.

Features:

  • Offers a drag-and-drop interface for building automated workflows with ease.
  • Provides pre-built connectors for popular business applications.
  • Enables real-time data monitoring for troubleshooting and optimizing workflows.
  • Strong focus on collaboration with features for team communication and task management.
Pros of Tray.ioCons of Tray.io
- User-friendly interface with drag-and-drop functionality
- Wide range of pre-built connectors and integrations
- Affordable pricing for basic use cases
- Limited functionality for complex data transformations
- May not be suitable for high-volume integrations

πŸ‘‰ Check out Tray.io reviews on G2

Apigee API Management Platform

Apigee - API Integration Tools

Apigee is a comprehensive solution from Google Cloud for managing and governing APIs. It provides developer portals, robust security features, analytics, and monetization options.

Features:

  • Offers developer portals for easy API discovery and documentation.
  • Provides strong security features like API access control, throttling, and threat protection.
  • Includes API analytics for monitoring performance and identifying usage trends.
  • Enables API monetization through features like metering and billing.
  • Integrates seamlessly with other Google Cloud services for a unified experience.
Pros of Apigee API ManagementCons of Apigee API Management
- API management platform with robust security features
- Scalable cloud-based solution for large enterprises
- Advanced analytics and monitoring capabilities
- Complex setup and configuration
- High cost for smaller businesses

πŸ‘‰ Check out Apigee API Management Platform reviews on G2

Oracle API Platform

Oracle - API Integration Platform

Part of the Oracle Cloud Infrastructure suite, offering API management functionalities for enterprise deployments. Oracle API Platform integrates seamlessly with other Oracle cloud services.

Features:

  • Provides API security features like access control, encryption, and threat protection.
  • Offers API governance tools for managing API lifecycle, versioning, and documentation.
  • Includes API analytics for monitoring performance and identifying usage patterns.
  • Integrates seamlessly with other Oracle cloud services like databases and cloud storage.
Pros of Oracle API PlatformCons of Oracle API Platform
- Integrates seamlessly with other Oracle cloud services
- Robust security features and governance controls
- Suitable for large organizations with existing Oracle investments
- Vendor lock-in for businesses not using the Oracle ecosystem
- Steeper learning curve for non-Oracle users

πŸ‘‰ Check out Oracle API Platform reviews on G2

Celigo Integrator.io

Celigo Integrator.io - API integration platform

Celigo Integrator.io is a cloud-based platform designed specifically for integrating business applications, particularly focusing on Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems.

Features:

  • Offers pre-built connectors for popular ERP and CRM systems, streamlining integration processes.
  • Provides data mapping tools for transforming and manipulating data between applications.
  • Enables workflow automation for automating repetitive tasks and improving efficiency.
  • Ideal for businesses heavily reliant on ERP and CRM systems for core operations.
Pros of Celigo Integrator.ioCons of Celigo Integrator.io
- Pre-built connectors for popular ERP and CRM systems
- Strong data mapping and transformation capabilities
- Good choice for businesses focusing on cloud-based integrations
- Limited functionality for non-cloud applications
- Pricing can be complex for large-scale deployments.

Workato

Workato - API Integration Platform

Another cloud-based platform for enterprise integration and automation is Workato. It offers a robust solution for connecting various applications and data sources. Workato caters to complex integration needs with its scalability and governance features.

Features:

  • Provides pre-built connectors for a wide range of applications and data sources.
  • Offers a visual workflow builder for easy automation process creation.
  • Includes data mapping tools for transforming and manipulating data during integrations.
  • Integrates with various cloud platforms for a hybrid integration approach.
  • Strong focus on scalability and governance for large-scale deployments.
Pros of WorkatoCons of Workato
- User-friendly interface with drag-and-drop functionality
- Wide range of pre-built connectors and integrations
- Affordable pricing for smaller businesses
- Limited functionality for very complex integrations
- May require additional development resources for customization

πŸ‘‰ Check out Workato reviews on G2

Katalon Studio

Katalon Studio - API Integration Tools

Katalon Studio is primarily a testing tool for APIs and web services, but also offers API integration functionalities. It allows recording and playback of API requests, data manipulation, and integration testing alongside API development.

Features:

  • Records and plays back API requests for testing and debugging purposes.
  • Enables data manipulation for testing APIs with different data scenarios.
  • Provides integration testing capabilities to ensure APIs work seamlessly with other applications.
  • Lastly, offers API development functionalities alongside testing, ideal for a combined workflow.
Pros of Katalon StudioCons of Katalon Studio
- Primarily a testing tool with API testing capabilities
- Open-source version available - Good option for developers focused on API automation
- Not a full-fledged integration platform
- Limited functionality for data management and transformation

πŸ‘‰ Check out Katalon Studio reviews on G2

5 Ways API Integration Platform Can Benefit Your Business

API Integration Platform

Improved Efficiency and Productivity

API integration tools automate repetitive tasks and streamline processes by connecting different systems and applications. This automation frees up employees' time from manual data entry, thus, allowing them to focus on more strategic tasks. By eliminating bottlenecks, businesses can operate more efficiently and achieve higher levels of productivity.

Improved Data Accuracy and Consistency

Automation reduces the risk of human error associated with manual data entry. API integration tools ensure that data is consistently updated and synchronized across systems in real time, preventing discrepancies and also, ensuring accuracy. This leads to greater confidence in decision-making based on reliable, up-to-date information.

Better Decision-Making with Real-Time Insights

API integration platforms provide access to real-time data from various sources, empowering decision-makers with timely insights into business operations. By consolidating data from multiple sources into a single platform, businesses gain a comprehensive view of their operations, facilitating informed decision-making as well as strategic planning.

Better Customer Experience

API integration platforms enable businesses to leverage customer data from various touchpoints to personalize interactions and tailor offerings to individual preferences. 

Automation of customer-facing processes, such as order processing and support ticket management, leads to faster response times and improved customer satisfaction. By delivering personalized experiences and swift service, businesses can strengthen customer relationships and loyalty.

Scalability and Adaptability

API integration tools are designed to scale alongside businesses, therefore, accommodating increasing data volumes, expanding user bases, and evolving business requirements. They offer flexibility to adapt to changing needs and technology, enabling businesses to stay agile and competitive in dynamic markets. With these API integration tools, businesses can future-proof their operations and also, position themselves for growth and success.

Which API Integration Tool Does Your Business Need?

API integration tools are extremely helpful to build a successful business, as they take care of complex tasks. If you find yourself confused with the multitude of options available, don't worry.

Narola Infotech is an expert in providing API integration services. Simply share your business needs with us, and we will guide you towards the API integration tool that could best propel your business towards success.

Frequently Asked Questions (FAQ)

See the answers to some of our most commonly asked questions below.

API integration tools connect different software systems, allowing them to share data and communicate seamlessly. They're essential for automating tasks, improving efficiency, and ensuring smooth operations across your business.

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