FAQ

What is Hire Developer Services?

Hire Developer service is a new concept for software development outsourcing. You can hire one or more dedicated programmers who work exclusively for you on your projects from our premises based in India. Geographical or time zone boundaries do not affect the progress and implementation of your project as our professional can work partially during your time zone on demand*. You can hire one single developer or a team of developers depending upon your project specifications, time limit and budget.

* It will affect monthly charges mentioned on website. Mentioned charges are for India working hours (9:00am to 6:00pm IST).

Are the developers employees of your company?

Yes. Each developer is a full-time employee of Narola Infotech. Every developer follows the company’s policies regarding Intellectual property, security, code of conduct and any other aspects that may affect your work.

Why should I opt for the Hire Dedicated Developer Service?

Dedicated Developer Service is a smart choice for startup a company who does not want to invest in infrastructure, recruitment costs, HRM related expenses. Such companies can hire dedicated developer and immediately embark on their mission.

This option is equally beneficial for large or medium scale companies who are already established and in urgent need of a team of experienced and efficient developers to meet their time bound market demands. If your demand for in-house technical staff varies significantly, then this option is very cost efficient for you. It saves you a lot in terms of salary and perks, as dedicated developers can be hired for a flexible time period.

In short if you are looking for cost effective, timely and quality services by the highly skilled and experienced professionals, this is the most suitable option for you.

How can I make sure that I am offered the best developer available?

First of all, all programmers are our full time employees. Thus, they had to go through rigorous interview and background check for landing the job. And before finalizing the candidate for your assignment, we introduce you to a number of highly skilled and qualified professionals, whom you can interview and shortlist. You can verify and choose yourself the most suitable resource for your job.

How long it will take to arrange resource?

We can provide you resources with your desired skill set in less than 3 working days.

How do I know that the programmers are working for me?

At the end of the day the programmer will send you the timesheet with details of the work that has been done. This will be in addition to the daily upload and status report that will be done at the end of the day.
Additionally we offer certain tools which allow you to track hours filled by our developer on your task / project. In short, we make sure that you only pay for what our developer worked for you. Our tool eliminates all risk factors that are involved in software development outsourcing and you will completely satisfy with deliverables by our developers and amount billed for your task.

This tool will track

  • Screenshot of the active monitor 6 times per hour. So anything visible on developer screen would be captured in a screenshot.
  • Number of mouse clicks and keystrokes of developer pc.
  • The name of the active window and application at the time of the screenshot.
  • Camera snapshot (optional) of developer face along with the screenshot 6 times per hour.
Can I hire more than one programmer?

Yes. You can hire more than one programmer.

What is your time zone?

Our time zone is IST or UTC +5:30. We are located at Surat, India.

Here is our local time & your time.
gmt time to est

Can the programmer work in my time zone?

Yes. Our resources can work partially during your time zone on demand. It will affect monthly charges mentioned on website. Mentioned charges are for India working hours (9:00am to 6:00pm IST).

Are these programmers are freelancers or contractors?

No. Each programmer is a full-time employee of Narola Infotech. Every programmer is bound by contract to follow the company’s policies regarding Intellectual Property, Security, Code of Conduct and any other aspects that may affect your work.

What is Full-time Hiring?

In this model you can hire out programmer(s) from us at fixed monthly costs and treat them as your own extended employees. They are managed directly by you or the project manager at your end and ensure maximum efficiency, cost savings and control over the operations.

Here is how it works:

  • Each assigned individual works for you for 22 Days in a month and delivers a minimum of 160 hours of production.
  • All the project management control lies with you.
  • The communication between yourself and the programmer can be handled through Email, Chat and Phone.
  • The work is carried according to India working hours (9:00am to 6:00pm IST, Monday to Friday) at our development centre in India.
  • The invoice is sent to you at 30 days interval. Payment needs to be made in advance for the current month.
What is Part-time Hiring?

This model is same as full-time hiring but only this time the programmer is allocated for 80 hrs in a month.

Here is how it works:

  • Each assigned individual works for you for 22 Days in a month and delivers a minimum of 160 hours of production.
  • All the project management control lies with you.
  • The communication between yourself and the programmer can be handled through Email, Chat and Phone.
  • The work is carried according to India working hours (9:00am to 6:00pm IST, Monday to Friday) at our development centre in India.
  • The invoice is sent to you at 30 days interval. Payment needs to be made in advance for the current month.
What is Hourly Hiring?

This is a “pay-as-you-go” model in which you need to pay on hourly basis. This is also known as “Time and Materials” model.

How do I test Hire Web Developer service?

We will schedule conference call with developer before you decide. You can interview candidate/candidates before you finalize any or all of them. The best way to test drive our service is to hire a programmer for part-time basis or buy 10 hours of services. We do not offer free trials.

What if I do not like the programmer?

Although this is most unlikely, but in case you have problems with your developer your first point of contact would be our dedicated manager at USA. We will make sure to immediately take off the developer from your project and provide you a replacement ASAP.

What happens if the developer leaves your organization?

As we all know it is unavoidable situation. We have a policy of 30 days notice period with our employees and in that time we will do all the knowledge transfer and provide a replacement. Moreover, the project manager at our end will ensure that your work is not affected by such activities.

Are there any additional costs?

There are no additional costs expect for what has been specified on the website.

Can I switch between billing models?

There is always room for flexibility and open discussions and we do accommodate requests to change billing models.

How do I pay for the services?

Which modes of payment are preferred? We accept payments through Wire Transfer and Credit Card.

How do I communicate with my dedicated developer?

You can communicate over Instant Messengers (Skype, gTalk, MSN, AOL and Yahoo). You can always keep in touch through e-mails and you can call up your dedicated developer during office hours preferably or daily communication.

How do I get daily updates?

The daily updates are given to you by the programmer directly through emails (and if you wish, the work can be uploaded to your server directly) at the end of each day.

Will you sign a non-disclosure agreement?

Yes. We are committed to protect client confidentiality. We are open to sign it.

What are my rights regarding the intellectual property developed by the hired developer?

We transfer the ownership and copyrights of all intellectual property developed by hired developers to you. We assure you that only you can benefit from your investments.

How secure is my source code and commercial secrets?

We provide secure development environment with firewall, password and encryption protection to our developers. Unauthorized access to any sensitive data and commercial secrets is virtually impossible.

Do I pay for the vacation, holidays or sick leave for my dedicated developer?

Dedicated developers are entitled to avail leaves as per our leave calendar. On start of service you will be given our leave calendar. Any sick or casual leaves taken by the developer are compensated in the invoice on pro rata basis.

Can you set up an exclusive development team for us in India?

Generally dedicated development contracts are for approximately 6 months or so, but if you expect steady workflow for a longer duration using consistent programming languages and operating systems, then you can opt for even an entire project team to focus on your project alone.

Can I resell your services?

Yes. Please contact us on info@www.narolainfotech.com for detail.

What is Custom Web Application Development?

A custom web application is a web application specially developed for you. Custom-designed to achieve specific goals such as Ecommerce, generating leads, providing information, it further promotes the corporate image of your business or organization.

We develop customized websites, Ecommerce stores, widgets, and mobile applications.

Do you have designers?

Our team comprises experienced and expert designers, developers, and mobile application developers.

What’s the team size?

We have over 80 professional developers experienced in various web technologies working fulltime with us.

How experienced are your people?

Average experience of our developers is 1+ to 7+ years.

Do they work at home or at office?

All members of our team are fulltime employees, working only at the premises. Our web design center is a full-fledged 3,675 Sq. ft. modern office with spacious chambers and conference rooms. Capable of housing 100+ professionals, the development center is equipped with high-speed communication network, power back-up and company-wide security.

To see the lively environment at our office and the team Click here.

How many days you work per week?

We work 5 days a week, Monday to Friday.

What are your working hours?

Our working hours are 9:00am to 6:00pm IST. Our time zone is IST or UTC +5:30. We are located at Surat, India.

We can sync with your working hours at slightly modified fee structure.

Please refer previous question-answer for our local time & your time.

Can I see your team?

Sure click here to see our office and our staff members.

With whom I will communicate?

We assign a dedicated project manager for your project, who will be in touch with you via Email, and messenger. In case you opt for synced working hours, (at slightly modified payment terms,) the project manager will be available for personal communication over Skype.

What kind of status reports and updates I will have on application progress?

Our systems automatically send six screen-shots every hour showing you work-in-progress. We send you daily and weekly status reports. Both the reports update you on the daily/ weekly progress on work-done. Additionally, we send a project status report on tasks completed, work-in-progress, and tasks planned for the future with scheduled dates.

What are additional progress updates?

We upload a working demo on our demo server once the project achieves the appropriate stage. Using the demo links we send, you will be able to see the working demo in actual action.

How do you manage the project?

We deploy advanced project management tools to define and distribute the tasks among the team-members for a time-bound and successful completion of the project.

Do you use any project management tools?

Yes, we use web based project management tools to manage projects.

Do you use SVN?

Yes, we do use SVN.

How can I be sure that my custom web application is only developed for me?

We are in the industry since 2005 and have built-up a client base 500+ satisfied clients worldwide. Nearly 75% of our business comes through customer-referrals. This endorses our firm belief and scrupulous practice of business ethics. You can be sure of 100% privacy.

How can I be sure about confidentiality of my custom web application?

Considering that reputation and trust are critical to business, we take 100% care to protect confidentiality of your custom web application and business strategies. We sign a specific NDA which in turn binds all our employees to the terms.

How much I will be charged for my Custom Web Application Development?

The development costs vary with the scope of the custom web application. On receiving the project specifications, we send you a detailed budget quote along with timelines.

One thing you can be confident of is this. Our fee structure is highly competitive, simply because of the unique methodology and hiring plans developed by us.

What are the payment terms?

We offer a client-friendly well spaced-out payment schedule for Custom Web Application Development.

30% advance, 20% on UI completion, 30% on alpha delivery, and 20% on final delivery.

Depending on the project size and the budget, we can discuss slight modifications.

What will be the payment methods?

You can pay us by Bank Transfer or Wire Transfer. Except for the transaction fee that your bank may charge, you won’t be incurring any additional expense.

You can also pay via PayPal. Please add 7.5% PayPal transaction fee; and because of local regulations, limit the maximum amount per transaction to $3,000.

Will you provide maintenance after completion of the project?

Sure. Websites, particularly Ecommerce stores need frequent updating in terms of addition or deletion of products and categories. We provide maintenance after completion of project as per the contract terms.

How many apps have you worked on?

Narola Infotech provides web development services since 7+ year and mobile application development services since 4+ years. We have executed nearly 100+ mobile application development projects in past 4 years.

How long will it take to get a quote?

If you can provide us detailed specification or requirement of what you need in your application, we will get back to you with quote in just 24 to maximum 48 hours.

Are you working with a team? If so, what are their skills?

Yes. We have talented team of 60+ in-house professionals out of which 20 professionals are part of mobile application development team. They are quite expert with iOS and Android application development.

Do you have references I can talk to?

Yes. Kindly email us on info@narola.email and we will get back to you with contact information of our past clients.

Can I see examples of the graphics work?

Yes. You may visit our portfolio for our past work to evaluate our graphic design capability.

What happens if you become sick during the project?

We have talented team of 60+ in-house professionals out of which 20 professionals are part of mobile application development team. So in case if resource working on your project gets sick, other alternate resource will take over almost immediately.

What if you hit a technical hurdle during the project? Do you have other team members or a network of programmers who can help you?

We have talented team of 60+ in-house professionals out of which 20 professionals are part of mobile application development team. We are having talented team of mobile application developers so it rarely happens that we do not get answer from our team. And if it happens, we try to find solution from internet only. We find solution in all cases. Only thing is, it will take some time in such cases.

Do you publish your own apps on the App Store?

Yes. We have published few own apps in App Store but our main focus is to provide mobile application development consultancy services to our clients.

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